COVID-19

Coronavirus (Covid-19)

At the moment it is business as usual at Black Rock Animal Hospital. The current situation is challenging and constantly changing, but we are monitoring the announcements and making decisions appropriately.

Black Rock Animal Hospital care about the wellbeing of our patients, clients and staff. We want to reassure our clients that our already high standards of hygiene have been increase to protect you and us even further. We are providing hand sanitiser at reception for our clients to use on arrival and have implemented hand washing and hand sanitisation before and after every consultation. Our nurses are ensuring that our reception area is particularly disinfected between use of equipment for example the eftpos machine.

We ask that you please consider the health and safety of our staff and clients when you need to bring your pet to see us. So if you are experiencing any flu like signs for example a fever, sore throat, coughing or shortness of breath then please call us to discuss a phone consult and if we think your pet needs to be seen, please ask a family member or friend to bring your pet in for us to clinically exam and provide treatment as indicated.

If you are Covid-19 positive or required to self isolate then again please talk to us about options, so if necessary your pet can still receive veterinary attention.

If you are well and come in to see us, please:

-        Keep your distance from all people.

-        If you need to cough or sneeze then please cover your mouth and nose with a tissue or your elbow and please re-sanitise your hands.

-        Please minimise the number of people attending the clinic with you.

-        Always have your dog on a lead and your cat contained in a cage.

If your pet is on medication(s) or prescription food, please consider how much you currently have and if you need to order more. Many products come from overseas so there maybe some interruptions in the future.

We appreciate your ongoing support and trust.

LET’S STAY SAFE

Kind regards

Juliet and the entire team at Black Rock Animal Hospital